InnerSoulstice logo in gold text on a black background.

Privacy Policy

Effective Date: October 10, 2025
Last Updated: October 25, 2025

1. Introduction

At InnerSoulstice, we respect and honor the personal information you share with us as part of your spiritual journey. Your data is not just information. It is part of your story. We handle it with care, transparency, and responsibility.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the InnerSoulstice mobile application and website, which we refer to collectively as the “Services.” It applies to all users of our Services, regardless of where they are located.

By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the Services.

2. Spiritual Data Stewardship

We understand that your journal and guidance entries may hold deeply personal reflections, emotions, and spiritual insights. We treat this information with the highest level of sensitivity and respect. It is viewed as an expression of your soul’s journey rather than as data to be analyzed or reviewed.

Your entries are stored securely in our private Firebase database. They are visible only to you through your personal account. No InnerSoulstice team member reads, reviews, or monitors any individual journals, questions, or AI responses.

Administrative access to the database is limited to the app owner and is used only when essential technical maintenance is required. This access is protected by multi-factor authentication, role-based permissions, and detailed audit logs.

Each user is assigned a unique system-generated identifier. All Soul Contract, Journal, Guidance, and Relationship information is stored under this anonymous identifier in separate databases. Each entry has its own additional system-generated code. Administrators cannot search or locate journal or guidance entries by name, email address, or content.

These combined protections mean your spiritual reflections are truly private. We act as stewards, not observers, of your spiritual information. Our role is to protect it and hold this space as sacred for your personal journey, not to look at it.

3. Global Privacy Commitments

We comply with leading international privacy regulations, including:

  • The General Data Protection Regulation of the European Union (GDPR)

  • The California Consumer Privacy Act of the United States (CCPA)

  • The Protection of Personal Information Act of South Africa (POPIA)

  • The Lei Geral de Proteção de Dados of Brazil (LGPD)

  • The Personal Data Protection Act of Singapore (PDPA)

  • The Act on the Protection of Personal Information of Japan (APPI)

We are committed to ensuring that your personal information is collected with your knowledge and consent, used only for its intended purpose, stored securely, and never sold or shared without your permission unless required by law.

4. Information We Collect

We collect information to provide and improve our Services. This includes:

a. Personal Information

  • Name and surname

  • Email address

  • Date of birth

  • Details you enter into the app to generate Soul Contract readings (e.g., names)

  • Subscription or purchase details if you choose a paid plan

b. Automatically Collected Information

  • Device information (model, operating system, unique device identifiers)

  • Log data (usage activity, pages viewed, in-app events)

  • IP address and general location

  • Information collected through cookies and similar technologies

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance, remember user preferences, and understand how users interact with our Services. You can control cookie preferences through your browser settings.

5. How We Use Your Information

  • Generate your Soul Contract readings and personalized spiritual insights

  • Provide, maintain, and improve the Services

  • Process payments and manage subscriptions

  • Communicate with you about your account, updates, or support requests

  • Comply with legal and regulatory obligations

We do not use your data for automated decision-making that produces legal or significant effects.

6. Data Storage and Security

Your data is stored on Google Firebase, which is part of the Google Cloud Platform. This platform uses the same enterprise-level security infrastructure that protects many of the world’s largest organizations.

All data is encrypted both in transit using TLS 1.3 and at rest using AES 256-bit encryption. These security standards ensure that your information remains unreadable even if it were ever intercepted.

Access to the InnerSoulstice database is limited to the app owner and authorized administrators. All access is protected by multi-factor authentication, role-based permissions, and continuous audit logging. No contractors or external parties have direct access to any user data.

We also:

  • Enforce strict Firestore Security Rules so that every user can access only their own data.

  • Use Firebase App Check to verify legitimate app connections and prevent unauthorized access.

  • Monitor our systems continuously and receive alerts for any suspicious activity.

  • Perform daily encrypted backups and use Point-in-Time Recovery to ensure that your information can be restored if ever needed.

  • Disable unused sign-in methods and require email verification for all accounts.

All spiritual content, including journal entries and guidance reflections, is stored under anonymous system-generated codes rather than under personal identifiers. This means that even within the database, your reflections cannot be connected to your identity.

While no online system can guarantee complete protection, InnerSoulstice follows global best-practice standards equivalent to ISO 27001, SOC 2 Type 1, and GDPR privacy-by-design principles to ensure that your information is secure.

7. AI Ethics and Data Integrity

The insights, reflections, and guidance within InnerSoulstice are generated through secure, rule-based algorithms that follow clear ethical and spiritual frameworks. These algorithms do not analyze personal data for advertising, profiling, or behavioral prediction.

Our AI functions as a supportive companion for spiritual reflection. It allows you to receive personalized insights instantly without needing to consult a practitioner or share information externally. Every response you receive is generated based solely on your input and the spiritual teachings contained within the app. No data is stored outside the app or used for any other purpose.

8. Sharing of Your Information

We do not sell, rent, or trade your personal information.

We share information only when necessary to operate the Services securely. This includes:

  • Google Firebase for hosting, data storage, and analytics.

  • Apple and Google for processing in-app payments.

  • RevenueCat for managing subscriptions and validating receipts.

  • FlutterFlow integration tools to connect securely with billing systems. These tools do not store or sell data.

  • Meta (Facebook SDK) for anonymous analytics to help us understand how people discover the app. No personal or spiritual data is shared.

In the future, we may use Stripe for website-based payment processing. We may also share information if required by law or to protect the rights and safety of our users and the platform.

All service providers we work with must follow strict privacy laws and maintain strong security standards.

9. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or transfer your personal information, and to withdraw your consent at any time. If you wish to exercise these rights, please contact us at support@innersoulsticeapp.com. We may need to verify your identity before processing certain requests.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We use appropriate safeguards, including standard contractual clauses, to ensure your information remains secure wherever it is processed.

11. Children’s Privacy

InnerSoulstice is intended for adults aged eighteen and older. We do not knowingly collect personal data from anyone under the age of eighteen. If we become aware that data from a minor has been collected, we will delete it immediately. Parents or guardians may contact us if they believe their child has provided information in error.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. When we make significant updates, we will adjust the “Last Updated” date above and may notify you within the app or by email. Continued use of the Services after an update means that you accept the revised version.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, you can contact us at:

Email: support@innersoulsticeapp.com
Website: www.innersoulsticeapp.com